STAY AWAY from this outfit and their affiliates!! Unfortunately I also got swindled by Broadway Photo and took the time to sign up for this site to warn others that they are still BAD NEWS. Like so many others, I wish I had checked this company out more carefully. I ordered a camera online last week and received the email asking me to confirm--as I've been learning more about them I've discovered that even if I hadn't called, they probably would have called me. They convinced me I needed an extra long-life battery and charger. The sales rep did it all so quickly, saying that I'd get two batteries and the charger as part of a package in their holiday catalog (which never materialized, by the way) and save money over buying the add-ons separately. This is my first SLR, I didn't know!! He gave me "discounts" as I was agreeing to each item, but somehow the total at the end seemed like much more, and it was, basically double the price of the camera. When I tried to find these items online after the "better deal package" arrived, it turned out they are probably $10 and $20 items. To make it worse, a long-life battery and wall charger was also included in the box with the camera, so I didn't really need them after all. Speaking of the camera itself, they Japanese "version" is what arrived--not what was in the picture on their site. When I opened the box and saw what was there I knew I'd been suckered. So nothing is what they promised. What really stinks is their site is made out to look reputable--complete with 4-star "ratings" which I've come to find out are actually false, probably just invented by these scammers to fool people like me! Oh, and by the way, they also claim to offer free shipping. They charged me a $39 "handling" fee. Right now I am trying to return the whole thing and they are trying to charge me the infamous 15% "restocking fee." The funny thing is, since I've refused to sign their confirmation agreeing to this, they're now calling back and offering to increase the amount by $30. I'm planning on contacting my bank, the Office of the NY Atty. General, the post office, FTC, etc. Not to mention posting on as many review sites as I can find.