Broadway Photo RipOff

[coondog]

My limited experience with them is mixed. I bought a canon G7 from them and had to "call and verify address" and had to listen to a sales pitch about the battery only lasting 20 minutes. (luckily i already did the research and knew this wasn't true). i simply asked if the camera is new and in the original packaging. The sales person said yes so i declined the additional battery. I do recall a sarcastic O-K! But the camera shipped in a matter of hours and made it the better part of the way across the country before it was destroyed by UPS. After the whole UPS messup i recieved the camera in perfect condition.
A couple months later i was shopping for a G9 and called them first because they were somewhat nice the first time i dealt with them, and the G9 was a great price and IN STOCK on their website. Tried to order it and discovered that it was actually on backorder. So their website does list things in stock that they do not, in fact, have in stock.

[Rober]

i filed a complaint with NYC dept of consumer affairs. they replied that they were the wrong agency & said i should contact the fedreal trade commission. here's the e-mail text.

Dear Consumer:
Thank you for contacting the NYC Department of Consumer Affairs (DCA). We carefully reviewed your email of 9/29/08We found that we are not the correct agency to assist you. For further assistance, you may contact the Federal Trade Commission at www.ftc.gov; 600 Pennsylvania Avenue, NW, Washington, DC, 20580; and toll-free (877) 382-4357.
and/or the:FCC at (888) 225-5322 or by mail at Federal Communications Commission, 445 12th Street, SW, Washington, DC 20554.

i wonder why they have no interest in a local scam artist.