Another story along the same line:
Bad service as posted by many other fellow customers. They advertise a price way below market then force you to call to confirm the order for phony reasons (mine was that I supposedly entered the incorrect ZIP code which I know was not the case since I have a printout from my initial order confirmation with the correct ZIP code). After finally reaching them many days later (line busy and endless waiting), they offered me overpriced accessories. Once I turned these down I was told that the item is nevertheless in stock and will be shipped the same day (already 4 days after ordering it as 3 day delivery at an extra price). This never materialized and my order status changed from confirm order to item on backorder despite the item (Canon XSI) still being indicated as being in stock in the search result of broadwayphoto and despite the customer service rep explicitly assuring me it was in stock. I cancelled the order and brought the item somewhere else after losing many hours in ordering it and attempting to contact them.