WE too have had the same experience but its not only Royal Camera the same people have five or six different store fronts they are also A&M Photo World,digitalliquidators,PrestigeCamera and many more check for the Brooklyn address and read feedback but be careful I am a merchant and at one time used shopcartusa and they allow you to leave feedback for yourself many many times which is way scary it easy to get fooled online but if you think smart and call ahead talk to company we can make it safer:idea: