I too had a bad experience with Royal Camera..I ordered a Canon Mark II 10D camera body and the next day recieved a call from a representative trying to get me to upgrade to a full package with accessories. When I told him I only wanted what I had ordered he remarked "Fine, get your camera somewhere else.I am cancelling your order" And he did. I called back and spoke with the manager who didn't seem to concerned and stated "If you want the camera you can have it but it is a Japanese model and not what you would want anyway". But ahh...He was kind enough to recommend the USA model and you guessed it...the price was a couple thousand more.Stay clear of this website.