Well I wish I had Googled 'Royal Camera' before placing my online order! And I wish I hadn't been so stupid during the 'confirmation call' to allow myself to be suckered in by this outfit! I called to order a Rebel XT body only for a great price, and a decent Canon lens. During the call to confirm the order, Alfred talked me into a newer, better lens for only $20 more, and stated that it was a 'body only', so I also had to order a battery and charger! He asked if I wanted the 2 hr or the 5 hr battery, so I thought, well, I would like a higher capacity battery, so I said OK to the 5 hr. As soon as I got off the phone, I checked the Canon site, and surprise, Canon doesn't make a lens like what I was sold. I immediately called back, and asked Alfred who makes the lens - Sigma was the response. I said I didn't want that lens, I wanted the Canon lens that I originally ordered. He said fine, it would ship that day. And, of course, 11 days later, the body arrives, with it's normally supplied battery and charger, as indicated on the box! And, a Sigma lens. I sent them an email, outlining what had transpired, and indicating that I wanted to return the Sigma lens, with no restocking fee, and I want the Canon lens originally ordered at no additional charge, and I want credit for the battery that I had already paid for with the camera body. I also immediately launched an inquiry at the American Express website. Hopefully, I will get justice eventually.. I can't believe these guys can get away with this kind of stuff, but as they say, there's a sucker born every minute!:blush2:



LinkBack URL
About LinkBacks
Reply With Quote