I found out while in Germany that Apple is such a niche market the specialist support people can charge a fortune for services. Unlike PC support where it's a mass market.

If it works, it's great, our designers and marketing department loved their Macs.
But integrating them to the rest of the non-mac enterprise was a specialist job that our Windows/Intel support people just could not understand.

I nearly got one myself, but don't look forward to replacing my software.