They did the same technique on me with a Nikon Coolpix S60, switched me to a package that was "almost the same price". I ordered a "high capacity" extra battery which was the same capacity as the original, and the "free" case that came with it wouldn't hold the camera. I tried calling, a recording said they were closed no matter what day or what time, and repeated emails went totallyunanswered. I can't believe I fell for it, but the guy apparently was quite persuasive.