Broadway Photo RipOff

[Grandpaw]

Fortunately, I have not been ripped off (yet). Same story as many other posts, but mine was more frustration. After my order for a Panasonic digital camcorder I received the email to call to verify. EVERY time I phoned the line was busy, but I did get through twice and left a voicemail. No reply. The next day I kept calling, trying a different number posted on their website. Finally, after spending way too much time trying to speak to a human being, I got someone. After expressing my displeasure they said they would transfer me to a person in order to verify. Before I could object the line would be transferred and I would be on hold for 50+ minutes. Hanging up, I tried again. And, as unbelievable as it sounds, they pulled the same trick. FINALLY, on the third try I got someone. Maybe the reason I didn't get the hard sell for other items was because I was so mad, venting at him. After verifying my address and being promised a shipping upgrade, I felt relieved. Until the next day when I received an email stating that my "in stock" item that would be shipped in "1-2 days" was out-of-stock and would now take 4-6 weeks to get to me. I promptly hit the cancel order button on my email (which didn't work) and emailed their support and order address stating I wanted my order cancelled. I promptly ordered another camera at a different site--for less. Now I am waiting if I open my credit card statement one day and see a charge listed. I will also be lodging a complaint with the CT Attorney General's office. Incidentally, the item is STILL listed on their website as in stock and 1-2 days shipping.

I hate to say this but if you ordered your camera from a site cheaper than Broadway it is probably Broadway by a different name or another site just as bad. Check out the link below, Jeff

Recommended sites and sites to avoid

[SBrown]

I did think of that, but maybe I believe there is some good out there in cyberspace. If not...you'll hear back in 7-9 shipping days.

[Grandpaw]

I did think of that, but maybe I believe there is some good out there in cyberspace. If not...you'll hear back in 7-9 shipping days.

Who did you purchase from? Jeff