I've ordered a flash from them once in the past, and had no problems.

But last month I ordered a $1200 lens. It's been almost a month, and I haven't yet received it. I called in to customer service, and after waiting for almost an hour, someone picked up. I was told I should receive it this week.

The week is over, and still nothing, so I've called twice today. After waiting about 30 min on hold, both times someone from customer service picked up, then hung up the phone without speaking to me. :mad5:

So after 24 business days, I have nothing to show for it but a charged credit card. If I don't get anything next week, I'm gonna hit em' with a chargeback.

I'll never order from them again.