Has anyone used us1photo.com?

[doolpain]

I used this company before. I thought I used them twice before but my order history listed only once before.

I bought around Feb, 2008 for Sony HDR-CX7 High-Definition Memory Stick Handycam for $795 (I looked up my order history).
I ordered Nikon D300 yesterday.

On my Sony cam order, they took forever to process. No bait and switch but sales person there are as rude as hell. Never saw anyone as rude as them. All are alike, even manager. All event started by my credit card denying first order by mistake. After that got fixed by my credit card company, it developed huge mass. Called US1photo like 10 times and it took 4 weeks to get my item. At the end, the manager apolozied and gave me $20 discount on next order I would place in future. And he also gave me express order since it was so much delayed.
So, finally got Sony cam, brand new as it is stated in factory seal box and nothing wrong with it.

I ordered Nikon D300 yesterday. I called them and the sales person is rude as usual. He said 4 days for processing order and 7-10 days free shipping. That means 3 weeks (because 5 "business days/week" crap).

Bottom line: so far I think they give ligit item, but sales person and shipping department needs improvement. Since I only used once (I thought twice before, Sony cam and Canon Digital camera) and new order is pending at this time, I cannot say for sure that they always send ligit items... but it seems others have similar experience as me..

Yes, I think only good response may be fake, so listen to people who HAD problem but got items... that may be real, I think. And of course, I know that I had same experience, twice already now.

[teacher]

Same here. I ordered a Nikon D60 on November 18 and chose to spend an extra $13 on shipping, because they mentioned 2-4 days processing for the free shipping. I was thinking if I pay faster shipping their processing would be faster. Today, is the 26 and my account indicated that it was still in the warehouse. When I called I was told that the camera would arrive next week Wednesday, Dec 3. Now, that would make it 2 weeks from the day of ordering. I have been ordering items for years online, this is the absolute slowest I ever experienced, even with the faster shipping option. So, I agree with you that their shipping department needs improvement, a lot! The person on the phone was ok, defending his slow employer. I am happy though to hear that the cameras seem to be legit. I followed a link to their store from dpreview.com.

Summary: Good prices - sloooow processing & shipping!