Ordered a camera (Canon SD 870 IS) from us1photo a month ago. Received order confirmation via email. Never received shipping information.

Called 3 times over the next month. Each time, the hold time was over an hour. The representatives were very evasive and uninformative. When confronted about the hold times, they gave me a 'direct extension'. This was the same extension time after time...even for different representatives. It went directly to a voice mailbox.

Decided to cancel the order after a month and no shipment (claimed it was out of stock --> yet still shown as "In Stock" on website). Attempted to email info@us1photo.com and sales@us1photo.com in order to cancel since I didn't want to wait on hold for another hour of my time. No response via email.

My experience is extremely lackluster. The lack of customer service, no verbal or electonic correspondence and shifty tactics leaves me nervous about them having my credit card information.