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  1. #3
    Junior Member
    Join Date
    Apr 2005
    Location
    Watertown, MA
    Posts
    1

    Re: FotoConnection or ExpressCameras?

    I believe any of the positive reviews are fake. First, they complimented me on my purchase, which is nice, but odd. Then they said I NEEDED to buy an expensive battery pack for the device, which having used the exact device in question, I knew I neither wanted nor needed. After I spent several minutes trying to convince them I didn't need the battery pack, they told me my item was out of stock when it was clearly indicated on their web site that it was in stock. They then said that they had a few in stock, but they cost more. Same item, but I couldn't buy it for the price I agreed to online. They were asking $100 more. When I asked them why they couldn't fulfill the order for the price we agreed to online through the initiation of a web order, they hung up on me. I expressed no malice and kept a calm, level and non-accusatory voice. I called back their manager, Joey at 800-457-0889 Ext. 260 and it seemed as if he were avoiding my phone call (I tried ringing the extension about 4 times in the course of 10 minutes). Eventually, I tried the operator at Ext. 0 who said they couldn't place my order. I then let them know that I felt their business was acting in what I believed to be a lawful, but highly unethical manner. I feel really awful that they have my credit card information. Lesson learned. Stay away from fotoconnection.

    What this guy says about fotoconnection is true.
    Last edited by ericrolph; 04-15-2005 at 01:18 PM.

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