Anyone ever sell gear to Adorama?

[HelenOster]

My experience selling to Adorama was by far the worst gear selling experience .....

I didn't hear back from you yet - we are keen to find out the source of the problem asap.
Please email me: Helen@adorama.com

[JJfilms]

Thank you Helen for the offer, but I have already had numerous emails with J. Gold and J. Zakon in the used department and I am done doing business with adorama. I'm sure you are great, but I didn't post to the forum trying talk more with adorama. I just wanted to express my experience and hopefully prevent my colleagues form having a similar experience. I have however had great luck both selling and buying on Amazon, Ebay and Craigslist.

[HelenOster]

Thank you Helen for the offer, but I have already had numerous emails with J. Gold and J. Zakon in the used department and I am done doing business with adorama. ....

I appreciate what you are saying, but unless I can understand more about what caused the problems - apart from the people you mentioned - I'm pretty powerless to do anything about it, to changes processes / procedures etc for the future.
All I need is your original 'quote' number, please.

The used department have around 28,000 units in their warehouse at any one ime and are shipping out 1-2,000 items every day. Now, you may feel that your complaint is a drop in the ocean, but I don't view it that way..
Every customer is important, every experience - good or bad - is relevant.

PLEASE email or PM me with the transaction number!