You keep waiting. After my experience I will have NOTHING further to do with Adorama again.
I will make sure that everyone I know hears of my experience and also never deals with your company again.
Well, if you're as descriptive with "everyone" as you've been here, no one will listen to you anyhow. Perhaps you don't understand that Helen is one of the good people that actually advocates for customers. She does an excellent job and really does want to help, even jokers like you who throw around accusations without anything to back them up.
Ken
My Website: His Creation
"You miss 100% of the shots you don't take." Wayne Gretzky
You keep waiting. After my experience I will have NOTHING further to do with Adorama again.
I will make sure that everyone I know hears of my experience and also never deals with your company again.
You noted above that nothing changes - unless I'm in possession of all the facts there is nothing I can actually do to effect change. So I'd welcome you sharing your experience - if not to me directly, then please do feel free to write about it here.
If you are unwilling to share the details, I can only conclude that you don't actually want any assistance to resolve the issue - you only really want to take every opportunity to tell everyone that you had a bad experience - but you don't want to elaborate on what exactly it was that was so dreadful.
I wonder, before the Internet, whether you would have rejected a helping hand from a company representative so harshly?
Please bear in mind that I am not an Adorama employee - I'm an Independent Consultant retained by Adorama to support customers.
Whether or not you purchase from Adorama again in the future would not actually affect me personally, however, I feel I wouldn't be doing my job to the best of my abilities if I didn't give you every opportunity to contact me directly, (although you did say earlier, "While I have no complaints about buying from Adorama....")
Well, if you change your mind, you know where I am: Helen@adorama.com
Helen Oster
Adorama Camera Customer Service Ambassador