You noted above that nothing changes - unless I'm in possession of all the facts there is nothing I can actually do to effect change. So I'd welcome you sharing your experience - if not to me directly, then please do feel free to write about it here.
If you are unwilling to share the details, I can only conclude that you don't actually want any assistance to resolve the issue - you only really want to take every opportunity to tell everyone that you had a bad experience - but you don't want to elaborate on what exactly it was that was so dreadful.
I wonder, before the Internet, whether you would have rejected a helping hand from a company representative so harshly?
Please bear in mind that I am not an Adorama employee - I'm an Independent Consultant retained by Adorama to support customers.
Whether or not you purchase from Adorama again in the future would not actually affect me personally, however, I feel I wouldn't be doing my job to the best of my abilities if I didn't give you every opportunity to contact me directly, (although you did say earlier, "While I have no complaints about buying from Adorama....")
Well, if you change your mind, you know where I am: Helen@adorama.com



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