Well I'm a little disappointed with UPS

[another view]

If you ordered it (and paid for it) to ship next day, then you should be able to get a credit on the shipping charges. If your order was processed before the store's cutoff time for shipping but they didn't get it out the door, then it's their fault. If UPS got it Thursday but still didn't deliver then it's their fault. Either way, they should take care of it. Wasn't trying to leave Florida during the hurricane, was it?

[mjm]

i am not a big UPS fan. my driver likes to drop my packages over my gate (about 5 feet high). pretty much everything i order is computer hardware or camera gear. ugh.

[Speed]

i am not a big UPS fan. my driver likes to drop my packages over my gate (about 5 feet high). pretty much everything i order is computer hardware or camera gear. ugh.

UGH!!!

I'd be screaming bloody murder over that!

Guess I'm lucky. The local UPS guy leaves my packages on my front porch.

[Lionheart]

that everybody knows everybody up here, including the UPS drivers. So whenever a package ships to the office for me personally (no Jackson Creek Dental Group in the address) and I'm not there to recieve it, the guys will often drop it off at my house. The FedEx guys never do this.

[Lionheart]

expensive hardware learning to fly over fences. I'd be calling UPS and screaming bloody murder on that one. Heck, I called this morning to BH photo and let them know I'm expecting reimbursement on the difference in shipping, and they were in agreement. Now I just have to wait and see if they're good to their word.

[Steph_B]

If you ordered it (and paid for it) to ship next day, then you should be able to get a credit on the shipping charges. If your order was processed before the store's cutoff time for shipping but they didn't get it out the door, then it's their fault. If UPS got it Thursday but still didn't deliver then it's their fault. Either way, they should take care of it. Wasn't trying to leave Florida during the hurricane, was it?

If this is an international shipment, they will blame the customs! And there is nothing you can do about it!

I am shipping loads of stuff between Canada and the US. I am trying to avoid UPS as much as I can. Last time, they charged me $60 on a $40 shipment for brokerage fees! And without any warning! 2 months later, they sent me an invoice saying that I still owned them about $10 because they forgot to charge me for an obscure service... needless to say I never paid!

Fedex is a little bit more reliable...

Aaahhh... that felt good!

[another view]

Aaahhh... that felt good!

Glad to help

[adina]

I love UPS. I guess I'm an odd one out here. I have never had anything but good service with them, and the UPS guy knows me by name, knows my car, knows my house. In fact, if I see him driving in town he waves to me. My oldest refers to him as "mom's good friend the UPS man", even when we just see a truck. It's "Oh, there goes mom's good friend the UPS man"

adina