Lara

I did all of that yesterday morning. However, for some reason at the top of the Verizon Home page it says "Microsoft Internet Explorer provided by America Online." Then on the tool bar underneath that, there is the AOL icon - at the end of the tool bar to the right.

Then on the address drop down bar, when you click the drop arrow, the first address is aol dot com.

There are more that show up here and there. I can't find them anywhere to get rid of them. Also, the Spyware I installed informed me there are "Hotbar" spy stuff in the computer - and they can't get rid of it. It said to delete it through Windows Explorer. When we (my secretary & me) tried to do that, it said they couldn't be deleted. I can't figure it out - I have no clue what Hotbar is. I also have 22 "Hotfix" numbers listed in the Install/Uninstall program. I'm afraid to remove them because I don't know what they are.

When I was on aol, I had to "autofix" the dialup feature numerous times. Maybe that is what it is, but I don't know, so I don't want to remove it.

Aaaaaaaaaacccccccccckkkkkkkkkkkkkkkk!

Thanks for your help Lara! My secretary and I worked for about 4 hours yesterday and 4 today trying to figure these things out. And I worked for about 4-5 hours last night trying to get rid of aol and set up features on Verizon.

AOL said they "couldn't" cancel the account until the 28th. In the meantime, the account remains open. Maybe after they cancel it, things will disappear. Wishful thinking, I guess.

In the meantime, I'm with Verizon - and at least they have been exceptionally nice on the phone.

Liz

Quote Originally Posted by Lara
Liz, you can uninstall some of the AOL stuff by ...
1.In Control Panel, double-click Add/Remove Programs.
2.On the Install/Uninstall tab, click the program you want to remove, and then click Add/Remove.


Any versions of AOL can be removed.