Great Work Potter! I am so happy you got it. Sorry you had to fight so hard to get what was already yours. Your experience was very similar to mine. Jack was the worst I have ever had to deal with... lie after lie. They paid me $150 and then they posted it for $850, then he kept changing the reason why.
Anyway congrats! I was following your story and I am glad they didn't win.
If it's ok with you I will use your story as well whenever my colleagues ask me about selling to or buying from adorama?

Quote Originally Posted by dcpotter22 View Post
Okay just spoke to Jack, he is sending another $100 to bring my total up to the $600 as I was told by the first person I spoke with before sending in the equipment. Jack was very friendly and much easier to speak with than the first interaction. He also included a $50 credit if I ever purchase something from the department.

Also this morning, I checked out B&H and KEH, and they both have the online function to look up how much of a payment to expect to receive before sending in the equipment, and turns out their prices were $417 to $444. I hope Adorama is working on developing this tool as well as it would prevent any confusion, and save everyone a ton of time as being told a much higher amount and percentage before sending in the equipment leaves too many chances for miscommunication to occur, leaving a feeling of bait and switch tactics as seems to be the most recurring issue. If I had seen that amount before sending the lens in, I would have seen upfront that its far too low and could easily get 40% more, and up to 100% more through private selling.