Prestige Camera....BAD!!!!

[JoeyFrat]

Before I give you an account of my horrible experience with Prestige Camera I just want to thank and acknowledge all of the other forum members who were considerate enough to include their own personal experience.

About a year ago I was doing some research online to buy a new camcorder. I happened to land on Prestige Camera's website and was really drawn in by the low prices. I found the Panasonic SDR H40 P camera and placed my order. In addition to this camera I ordered an extended life battery.

When I finally received the camera after about a week it was the wrong model and I never received the extended life battery. After hours on the phone with their awful customer service they told me that what I purchased was part of a package that was manufactured in Japan, not in the U.S. So really they falsely advertised and sent me a lower model WITHOUT THE BATTERY.

After a few attempts with customer service and even the manager, all they could do to compromise was give me a four year warranty for up to $400. This sounded great until I discovered that their warranty company, RepairTech, is now out of business. Make sure if you guys have had a similar problem that you call the FTC at 1-877-382-4357 and the New Jersey's attorney general's office to file a complaint at (800) 242-5846.

So all together I had a terrible experience with Prestige Camera and would advise mostly anyone to stay clear from them. Go to a physical storefront for your electronics or reliable websites like B&H or Amazon.com

[LoserDave]

So farr
KEH has been very professional.
Their rating on used equipment is very accurate .
Their customer support and sales people are top notch.
KEH is highly recommended by me.
B&H is professional
Adorama is OK too
Cameta Camera has good service but prices kinda high