Quote Originally Posted by imhere
Enterprise Photo is the Worst dealer to deal with.
I placed an order for Canon Powershot 850 IS digital camera.
When I placed order, got email that order will be processed order in 2 days but they took 5 days to process the order & not before my repeated calls.
Worst customer service. arrogant staff.
While cancelling the order i was told that there will not be any deductions if I don't accept the delivery from delivery man. But they deducted $35.
Will not recommend this dealer to anyone.
Called customer service for two weeks on daily basis... but was kept on hold most of the time.
Two times I got change to talk one customer service person called VINNY & told him the issue. First time he told me that he will talk to his manager & see if refunds can be done & promised to call me. He never called.
Second time I had to tell him the whole episode again, this time as well he said he will talk to his manager & call me back, but as usual, I haven't received his call. I even told him that I am ready to place new order if you adjust my $35 deduction against new order but he didn't agree.
They don't respond even if you leave your voice-mail.
I hope you are just kidding about getting a $35.00 credit on your next order from them. If you can't get a credit cut your losses and try one of the sites on the recommended list. I would like to make it perfectly clear to everyone that we are in no way connected to the recommended sites on the list. This is just derived from positive feedback from members and reviews, Jeff