Quote Originally Posted by UnhappyShopper
Having read all the other shopper's experiences at Broadway Photo, I wish I had researched here before placing my order! Bottom line, I got the same bait and switch tactic and cancelled my order. However, this was the 3rd place I had gotten the same treatment from and I decided I'd had enough. I filed complaints with the FTC, NY Attorney General, NY Department of Consumer Affairs, and the NYC Department of Consumer Affairs. I've heard back from the FTC and the NYC DCA. Folks, these scammers are going to keep screwing the unsuspecting public until enough of us get fed up and report them to the authorities that control their business license. I recommend filing a complaint with the NYC Department of Consumer Affairs: http://www.nyc.gov/html/dca/html/home/home.shtml or www.nyc.gov/consumers
Document everything! I copied the webpages that showed Broadway Photo's deceit and mailed the whole package to the DCA. If they get enough complaints - they'll act!
Thanks for the advice. I will certainly do that and hope others will, too!