Broadway Photo RipOff

[rtomanek]

Thanks for this information. This will keep me away from this business. I also just tried to purchase a point & shoot Canon G9 but from 86th STREET PHOTO & VIDEO. This company is also one to avoid at all costs. They won't honor their published price and waste your time by trying to "up sell" the buyer. In fact, I consider their business practices fraudulent and deceptive. If you think that a fraud has been committed by Broadway Photo, you might want to consider filing a complaint to the FCC at: http://www.econsumer.gov. Unless consumers consistently report these types of companies, they will continue to operate without consequences.

[rtomanek]

Thanks for this information. This will keep me away from this business. I also just tried to purchase a point & shoot Canon G9 but from 86th STREET PHOTO & VIDEO. This company is also one to avoid at all costs. They won't honor their published price and waste your time by trying to "up sell" the buyer. In fact, I consider their business practices fraudulent and deceptive. If you think that a fraud has been committed by Broadway Photo, you might want to consider filing a complaint to the FCC at: http://www.econsumer.gov. Unless consumers consistently report these types of companies, they will continue to operate without consequences.

[Ichigo55]

Now I am extremely worried. I ordered an Olympus Stylus 1010. I got the same deal as everyone else. I did go for the package though. I spoke to them to confirm on Sunday, so I figured it would be shipped Monday. The place was in Brooklyn, NY and I live in Nassau County, NY, so I was like 2 days max it would take to get here. Here it is Friday and I have not gotten it yet, so I went to check the website, I was going to e-mail them. And the website does not come up, it says it can't be found. I am really worried. I spent over $400 and I want my camera, I am going to give it a few more days. Next time, they are open is Sunday, so I am going to call and verify at least the place is still there. The reason I found this place is I was searching for the cheapest price, as this is a new camera and it doesn't seem to be in any stores. They did not say that this was Japanese or anything (it better not be). I guess I will try to put an update if it gets here ok.

[schlotz]

Wow,

the first time that i did buy something expensive over the internet and did not read forums about the reseller.

I ordered last week at Broadwayphoto.com a camera for over $1000. And yes the ydid an up selling, which is fine this is usual. I am not sure they lied about the battery, but i am sure i would not really need a bigger battery.

I got a shipping confirmation and the camera should be on Monday arriving.
After reading all the posts, i am worried that i bought an expensive SLR camera with no real warranty (which i should need my first camera bought at ritzcamera went out of business after 3 years).
Second i saw as well that their website is off-line since Friday.

I hope i did not make my biggest mistake ever. Does anybody has an idea when the latest point is to inform the Credit Card company to cancel the payment?

i can not afford to have no warranty, this camera Sony DSLR A350 is too expensive.

I was so stupid, to save some money i ordered here instead at Ritzcamera, which is great Service and good products.

Saving money most of the time costs more, this i learned.

[Ichigo55]

Well I am calling them tomorrow. If I can't get in touch with anyone I will be calling my credit card company and canceling the order, because since the website is down and seeing all these horror stories I am really worried

[plugsnpixels]

I lived in NJ in the '80s and actually visited some of these NYC camera stores in person to pick up a zoom lens. The feeling you get is the same as going to a used car lot--or a shark-infested pool.

At that time (and it's probably the same today, if these stores are closed on Saturday), they were run by a certain ilk of people who can be quite nasty, possibly above and beyond the usual NY attitude. Now, I'm not trying to be nasty myself--some of my own family members are of the same race--but what is, is. To them you are an outsider, and are treated as such. Bad-mouthing customers, lying and hanging up on them is no way to do business.

I had a similar experience in a souk (market) in the Middle East a few years later with a different group of people, and the disrespect was just as blatant.

It's much safer to pay a little more from a trusted vendor such as major electronics chain stores in your own neighborhood that you can revisit than to try and save a few dollars by mail in the back alleys of Gotham. If the price you see onlnie is too good to be true, well Duh!

BTW, Google "Broadway Photo" and you can read these same types of warnings in the results...

[JAMR]

Here's a couple things to add:

Got talked into ordering things I didn't need based on lies.

Tried to cancel the order a couple hours later, but was told it had already shipped.

Tried to return the order once it arrived, but was hit with a 15% restocking fee although nothing was opened. The restocking fee is 30% if you open the box.

Was told that the camera was discontinued, although this is a lie.