Broadway Photo RipOff

[Jubi]

I just submitted a complaint to the Attorney General and advise anyone who has purchased with Broadway Photo to do the same. Fortunately, I have documented evidence that they have lied. They emailed me on November 1st that my item will be shipped. When I spoke to a customer Rep, he told me that it has not shipped and it is shipping this week. It is the end of the week and no word on shipping. I just got hung up on one of them who said I have no right to talk to him "that way" after I told him that they are all a bunch of liars. When I called back, they said the office was closed.

PLEASE - report these guys to the Attorney General if you've had a bad experience. This is the site: http://www.oag.state.ny.us/online_fo...aint_alert.jsp

[railesjr]

This company claimed to sell a refurbished DSC-H2 camera for $177. When I made the purchase online on November 1, 2007, they later called me to tell that I would have to call them to confirm the order. When I finally contacted them a few days later the salesperson on the line immediately tried to sell me several other products that went along with the camera. I told him I did not need them. When he told me he would include 2 camera lenses that were the same value as Sony lenses costing $179.00, I agreed to purchase them. Then he told me that the whole package of products which I did not want but included an extended warranty would only cost $20 more, so I agreed to purchase the whole package. for a total cost of $399.00

Upon reviewing the camera lenses I find that the actual cost of them is $40 (found at another website: http://www.goshotcamera.com/product/...d_Cameras.html) and the lenses are defective. So I have purchased a $177 camera for a cost of $399 and now am the proud owner of cheap camera lenses that are worthless to me.

I am usually more cautious about my Internet purchases. However this time I had thought this company was reputable because I'd lived in NYC years ago and thought I'd had made some worthwhile telephone purchase from them at the time. Now I see from reading the above and my own experience with them that I have been deceived. :cryin:

I just filed an online complaint as suggested at:

http://www.oag.state.ny.us/online_fo...aint_alert.jsp