B&H Photo does it again

[JETA]

I've bought a few different things from B&H. On Sunday I bought a fairly expensive lens and accessories ($2000). I had some pretty basic questions about the lens and what I'd need. The clerk wasn't very helpful like they've been in the past for me.

He then completed my order and sent me to another department for shipping. At this point I got an answering machine. I left a message and left my order number, name and phone number twice slowly on the message. I said to please call me. I called on Monday and was disconnected 5 times. At this point I wasn't even sure my order was complete. Called for the 6th time but purposely didn't go to customer service since they kept on dumping me. Got a real person, I told him what was happening, he had his boss transfer me and YEP! Disconnet #6. Today is Wed. and I still haven't heard back. My lens came today so I guess my order was processed!

[annmerree]

hi ...living in perth australia....and wanting quality and good prices....wonderful packing...I have been shopping now at b+h photo for quite some time..express items have only taken five days to reach me and any second hand products I have bought are correctly described for wear or marks.Emails are answered promptly and every item has turned up...sooo happy with these guys...I won't be shopping any where else..

[Peter_AUS]

I agree annmerree, and welcome to another fellow aussie. Perth what a wonderful place to live, remember it well, the Swan River the Narrows and the beaches as well. I used to live in Halls Head (1990-1996) but move back to Sydney, ah the mistakes we make sometimes. If you have never been to Western Australia it is worth the drive or flight to get there and see some wonderful things and places.