Camera Dealer Feedback Forum

This forum is moderated by, Grandpaw.
Results 1 to 12 of 12
  1. #1
    Member cameron665's Avatar
    Join Date
    Apr 2007
    Location
    Melbourne, Victoria, Australia
    Posts
    105

    Anyone use Pictureline?

    Has anyone used Pictureline for an international purchase? US prices are pretty good compared to the local ones even allowing for the shipping. Adorama seems to have a high rating. Any experiences good or bad with either?
    Thanks
    Cameron665

    Mamiya RZ67, Zeiss Ikon Nettar, Voigtlander Bessa 66
    Olympus OM1 x2, OM4 x2, OM10
    Voigtlander Vito B, Kiev 4am, Zero Image pinhole
    Pentax K20D

  2. #2
    Spamminator Grandpaw's Avatar
    Join Date
    Feb 2004
    Location
    Mississippi Gulf Coast, USA
    Posts
    4,808

    Re: Anyone use Pictureline?

    I looked at http://www.resellerratings.com/topstores.pl like I suggest to do in the sticky about recommended site and sites to avoid and this is what came up.....

    http://www.resellerratings.com/store/Pictureline

    there are 28 reviews that are all very satisfied, Jeff
    Check out my website Here
    My Nikon D7000 Tips thread is HERE

    All images posted by me anywhere are Copyrighted by Federal Law and may not be copied or used in ANY FORM without my personal written permission. Jeff Impey
    "I decided years ago I was only going to have two types of days... Very Good Days or just Plain Good Days I just refuse to have Bad Ones!!! :thumbsup: :thumbsup:

  3. #3
    Captain of the Ship Photo-John's Avatar
    Join Date
    Aug 2001
    Location
    Salt Lake City, Utah, United States
    Posts
    15,422

    Re: Anyone use Pictureline?

    You're talking about Pictureline in Salt Lake City? They're my local pro dealer and I shop there all the time. I've never ordered from them online. But their prices are pretty good and they are very, very professional. I've spent a few thousand in the store in the past year and I've yet to have any bad experience. I gave them two thumbs up!
    Photo-John

    Your reviews are the foundation of this site - Write A Review!

  4. #4
    Moderator of Critiques/Hearder of Cats mtbbrian's Avatar
    Join Date
    Sep 2002
    Location
    Utah
    Posts
    3,972

    Re: Anyone use Pictureline?

    To echo what John said, assuming you are talking about www.pictureline.com, their customer service is EXCELLENT! I have shopped there for many years in person.
    Since they are in my area, I haven't ordered anything online either, but I am certain their online customer service is just as good as their in person.
    I'd give them :thumbsup::thumbsup::thumbsup::thumbsup:
    :biggrin5:
    Brian
    My "Personal" Photography Website...
    高手
    My Moderator Bio Page...
    Nikon Samurai #2 - Emeritus
    See more of my photography here...

    ďA great photograph is one that fully expresses what one feels, in the deepest sense, about what is being photographed, and is, thereby, a true manifestation of what one feels about life in its entirety...Ē - Ansel Adams

    "Photography Is An Act Of Life" - Maine 2006

  5. #5
    Junior Member
    Join Date
    Dec 2008
    Posts
    1

    Re: Anyone use Pictureline?

    Interesting to see a few positive comments.

    My experience was much, much different. I dropped my camera off for repair. It was repaired and the manufacturer shipped to the wrong address. Pictureline wouldn't do anything; including ignoring calls.

    I was without my camera for 10 weeks (normally 4 weeks). Couldn't work. Couldn't get answers. Couldn't get anyone to care.

    Once I threatened to get my camera (or a replacement) the hard way, my camera mysteriously appeared and they wouldn't allow me in the store to pick up.

    I assume the problem here is that Pictureline is good as long as there are no problem. However, when was the last time you purchased electronics and had zero problems.

    You're probably better off buying somewhere else.

    Good luck

  6. #6
    Junior Member pictureline's Avatar
    Join Date
    Jun 2009
    Location
    Salt Lake City, UT, USA
    Posts
    3

    Re: Anyone use Pictureline?

    Quote Originally Posted by onlinemaniac
    Interesting to see a few positive comments.

    My experience was much, much different. I dropped my camera off for repair. It was repaired and the manufacturer shipped to the wrong address. Pictureline wouldn't do anything; including ignoring calls.

    I was without my camera for 10 weeks (normally 4 weeks). Couldn't work. Couldn't get answers. Couldn't get anyone to care.

    Once I threatened to get my camera (or a replacement) the hard way, my camera mysteriously appeared and they wouldn't allow me in the store to pick up.

    I assume the problem here is that Pictureline is good as long as there are no problem. However, when was the last time you purchased electronics and had zero problems.

    You're probably better off buying somewhere else.

    Good luck
    Thank you for recognizing that Canon is the reason that your camera was lost, not pictureline. We did care and tried to get your camera back from Canon as quickly as possible, but we were getting a run around from them.

    The reason that you were asked not to return to our store is that you threatened legal action for a problem that was clearly out of our control, and made our customers and employees uncomfortable with your antics. Keep in mind that you did not buy the camera from us to begin with. If you took it to the store where you bought it and had them send it in, or if you had sent it in yourself, you would have had the same problem but with a different person to threaten. It's a shame that whoever you bought it from would not send it in for you. If you had bought it from us we probably would have replaced it before it got to the point that it did.

  7. #7
    Junior Member
    Join Date
    Oct 2010
    Posts
    1

    Re: Anyone use Pictureline?

    I live in Salt Lake City, and have purchased many items at Pictureline. Their shop is beautiful, and their staff is very professional, courteous and helpful. All of them are photographers, as far as I can tell. I have never felt pressured to buy anything, and they have often steered me toward less expensive products.
    I have never ordered on-line from them, but it is hard to imagine they would be anything less than professional, courteous and honest. They are very highly regarded by locals.
    It sounds like the dissatisfied person listed below had a frustrating experience, and that things spiraled out of control. This sounds like a very unusual circumstance, and one which would not deter me from making purchases at Pictureline.

  8. #8
    Junior Member
    Join Date
    Oct 2013
    Posts
    6

    Re: Anyone use Pictureline?

    Thanks for this thread

  9. #9
    Junior Member
    Join Date
    Nov 2013
    Posts
    1

    Re: Anyone use Pictureline?

    Quote Originally Posted by Wilkinson25 View Post
    Well i Really appreciate this post. Itís hard to sort the good from the bad sometimes, but I think youíve nailed it!
    Well nice discussion was going on....

  10. #10
    Spamminator Grandpaw's Avatar
    Join Date
    Feb 2004
    Location
    Mississippi Gulf Coast, USA
    Posts
    4,808

    Re: Anyone use Pictureline?

    Quote Originally Posted by Wilkinson25 View Post
    Well nice discussion was going on....
    Wilkinson25 I banned you by mistake and I am working on getting that corrected. Please be patient as it has been a long time since this has happen and I am having trouble remembering how to do it. Jeff
    Check out my website Here
    My Nikon D7000 Tips thread is HERE

    All images posted by me anywhere are Copyrighted by Federal Law and may not be copied or used in ANY FORM without my personal written permission. Jeff Impey
    "I decided years ago I was only going to have two types of days... Very Good Days or just Plain Good Days I just refuse to have Bad Ones!!! :thumbsup: :thumbsup:

  11. #11
    Junior Member
    Join Date
    Sep 2014
    Posts
    21

    Re: Anyone use Pictureline?

    hallo, i'm dellarossa.. i'm interesting with Canon EOS 70D Digital SLR Camera product on amazon, i've read many reviews, but im still not satisfied with it.
    anyone can give me more reviews ? i saw it here
    Amazon.com: Canon EOS Rebel T3 Digital SLR Camera with EF-S 18-55mm f/3.5-5.6 IS Lens (discontinued by manufacturer): Rosewill: Camera & Photo


    thank you very much.. :*

  12. #12
    Junior Member
    Join Date
    Nov 2015
    Posts
    10

    Re: Anyone use Pictureline?

    i do not want to say anything

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •