Product and Store rant...Lowepro-Cord Camera

[Tyson L. Sparks]

I bought a Lowepro Compudaypack last year for my birthday (March). One of the selling points was it's warranty. Guaranteed for life. FOR LIFE!! Not guaranteed until the stock runs out but LIFE. One of the straps broke, I took it back to the store where I bought it, Cord Camera and they told me Lowepro doesn't make a bag like that anymore. I fail to see how that is my problem. So I called Lowepro. No problem, they have one left at the factory. So they agreed to ship it out to Newark Ohio to replace mine. Two weeks, so I waited three. No new pack. THis time Cord Camera said they wanted mine in return before they would order the replacement. Now, where I come from that is just bad business. I said, just give me my money back, replace it with one of equal value or something. NO was the answer I got. All I hear from people is how great Lowepro is. I am starting to think a little different.

No more lowepro for me. I'll be back on the phone with them on Monday.