If you are having trouble logging into your Verizon email, you need to first know what your username and password are. Typically, these are the same. You will need to create a password between six and twenty characters, and select a security question and answer. After creating the password, you should follow the steps in the recovery guide to reset it. If you still have trouble logging in, you can call the Verizon help line and ask them for assistance.

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