I'm new to the board & have run into the same problem with my H5. Has anyone been able to get one "fixed" yet or better yet a new camera from Sony? This is apparently a widespread problem. I learned from a source at Wolf Camera that numerous H5s have come back with the problem. Now it's making sense as to why so many retail outlets have not received these cameras. (Best Buy, Sam's, Costco and so on...) I'll be sending mine back in the morning to:

Sony Electronics
Precision Camera Repair
Enfield, CT

Please update your own status as I will do the same. Thanks, Rick