Has anyone successfully reached Sony Corp and had camera replaced? What did you have to do and who did you contact? My camera popped a shutter button in May "08 and I sent it to a "certified" repair shop. When it came back the autofocus was not working. I sent it a 2nd time and it was fixed, but now the flash does not work at all. I am totally disgusted with this Sony product. I spoke with a Sony customer-"no-service" person and it was futile, was refused to talk with a supervisor or manager. I bought the camera before THanksgiving 2006 and used it for several long trips. It is out of "warranty" but at this price I believe it should last longer that 19 months. I've already spent $200 in repairs and don't know if I should go ahead and repair the flash--I don't have an estimate on that yet.
Please help!