Quote Originally Posted by JoeEdwards
I recently upgraded to XP SP2 and immediately Nikon Scan4 started to crash (Coolscan4000ED).
I contacted Nikon support who say they do not support SP2.
I have tried rolling back the upgrade, reinstalling drivers & Scan 4 but it still crashes.
Has any one else had this problem?
I can't tell if you've fixed your problem or not, but if you haven't, here's how:

Go to the control panel (classic view) double click ‘System’.

Choose ‘Advanced’ tab, In the ‘Startup and Recovery’ section click the ‘settings’ button.
Then click ‘Edit’ button in system startup.
This will open Notepad and will open your BOOT.INI file. At the end of the file you will see /NoExecute=OptOut.
Change ‘OptOut’ to ‘AlwaysOff’. Close Notepad and save (click yes and ok).
After reboot Nikon Capture 4 should work without any problems.

Edited by Hendrik on Oct 17, 2004 at 12:07 PM GMT

This worked for me