Very nice. i agree it looks a little under exposed and giving this a light levels adjustment could bring it up. A crop. . .yes, but i'm thinking from the left up almost to the elbow and a bit from the top. Either way would work.
Yes, the hand is hurting this. Cutting it off just does not look right.
Lovely soft focus effect. Somehow i'm getting the sense that a bit of the forehead and top of the nose were either desaturated or burned the highlights in alittle. . .maybe i'm looking at this too long.
I like it has a great mood and feel to it