Hi Liz,

The lab I use gives the option. When I download images to them the interface asks if you want to crop or fit. They even have a preview. If I say fit the final prints have white on two of the sides. If I don't say to fit, it center crops. I can't recall if they allow you to move the image manually, I kind of doubt it.

However, what I usually do is resize the image for print and I know what they expect (300dpi). The canon dslrs give a 2/3 ratio. So if I want to print an 8x10 for example, I'll select the crop tool, put in an 8 x 10 ratio, then crop. The tool gives the option to put in your intended dpi too. Put whatever the lab tells you they want in here. For most labs it's 300dpi (though one I deal with wants 317?). Then drag the tool to frame how you want and crop. With PS I'll crop as I said, but then go image->resize-> in this box put the dpi you need and the size. If I'm interpolating up I'll chose bicubic smoother, if I'm going smaller I'll chose bicubic sharper. This way there is no question what you will get.

In the future, make it as idiot proof as you can!

Mike