Got my 20d yesterday but am unable to use the ESOviewer utility, it says "Cannot preview this file" and won't let me save any files, this is for JPEGS & RAW images , the camera flashes "busy" and is frozen?
I can transfer JPEG files in photoshop CS but even with the latest RAW plug-in I can't access the RAW files.
I'm going to try using another computer and a card reader, but this is a pain.
I run a 2 year old PC with XP SP-2, I don't know if this is a software or hardware problem? Everything else on the camera is o.k and the computer is running fine.
Any help please...