Need help on transferring pics from camera to computer.

[Determined-1]

I hope some kind soul here can help me save (what little remains of) my sanity.

I have a Samsung Digimax A55W. Seems to be a nice camera, but on both my XPSP2 machine and my 98SE machine, I installed the software that came with the camera, but I cannot download the pix from the camera. I'm using the USB 1.1 cable and port on both machines.

Samsung has not responded to numerous queries. I'll never again buy a Samsung product.

I can view them quite well on the camera, but when I attach the cable to the USB port, what happens is that the camera recognizes that it's connected to a computer, and pops up a box labelled "Microsoft Scanner and Camera Wizard" containing a message saying "Reading Picture information." So the computer recognizes that it's looking at a camera, but the computer takes forever and I cancel the operation.

Anyone have any tips or suggestions?

[Grandpaw]

I hope some kind soul here can help me save (what little remains of) my sanity.

I have a Samsung Digimax A55W. Seems to be a nice camera, but on both my XPSP2 machine and my 98SE machine, I installed the software that came with the camera, but I cannot download the pix from the camera. I'm using the USB 1.1 cable and port on both machines.

Samsung has not responded to numerous queries. I'll never again buy a Samsung product.

I can view them quite well on the camera, but when I attach the cable to the USB port, what happens is that the camera recognizes that it's connected to a computer, and pops up a box labelled "Microsoft Scanner and Camera Wizard" containing a message saying "Reading Picture information." So the computer recognizes that it's looking at a camera, but the computer takes forever and I cancel the operation.

Anyone have any tips or suggestions?

I did a little looking around and came up with the information below. Click on the address and it may give you your answer, Jeff

Read the review section at the address below!

http://www99.epinions.com/content_212727795332

[Frog]

Would it help to use a card reader?

[Determined-1]

Because of Samsung's total lack of response or assistance on this problem, despite repeated inquiries, I will never again buy a Samsung product.

I did a little looking around and came up with the information below. Click on the address and it may give you your answer, Jeff

Read the review section at the address below!

http://www99.epinions.com/content_212727795332