I will never use the Kodak online store ordering because I paid for 2 day shipping and my order did not come on time. I spent 45 mins on hold with a Kodak customer service rep on the day before it was supposed to arrive just to confirm that it shipped on time ( it did not show up when I tried to track it on the DHL site). I finally spoke with a Kodak customer service rep who said it definitely shipped when it was supposed to and should be there on time. It did not come on time. I spent 1 hr and 15 mins on hold to speak with another Kodak customer service person who went to look up my order and hung up on me. I called Kodak back and was on hold another hour and 30 mins and finally hung up. I paid for 2 day shipping bc it was a gift and I was leaving town. It didnt come on time and the Kodak customer service did nothing to help. They simply cancelled my order so I could get another gift. Next thing I know they charged my account again and I call back, wait an hour and the Kodak customer service rep said sorry the guy didnt actually cancel your order. It will take 7 to 10 days for a refund. This is the WORST online shopping experience I have ever had. I would NOT recommend the Kodak store if you care about customer service!