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Digital Cameras Forum Discuss compact digital cameras or ask general digital photography questions - what camera to buy, memory cards, digital camera accessories, etc. You may also want to look at the Digital SLR forum, or the Camera Manufacturer forums.
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  1. 03-04-2015, 12:23 PM #1
    baetis
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    Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Good afternoon fellow shooters! I am a new photographer and have taken about 1,000 pics on a 64 GB card with adapter and I can not retrieve photos. When viewing them in camera I get a message, "Cannot Play Back Image" and when I upload them to my computer it just shows a Jpg image with out my capture? Any way that this may be rectified? Thanks!
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  2. 03-04-2015, 03:51 PM #2
    volks
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Quote Originally Posted by baetis View Post
    Good afternoon fellow shooters! I am a new photographer and have taken about 1,000 pics on a 64 GB card with adapter and I can not retrieve photos. When viewing them in camera I get a message, "Cannot Play Back Image" and when I upload them to my computer it just shows a Jpg image with out my capture? Any way that this may be rectified? Thanks!

    Sounds like a bad memory card. Try another one and make sure it's formatted.
    Volker
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  3. 03-06-2015, 11:51 PM #3
    adamagarthar
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Quote Originally Posted by baetis View Post
    Good afternoon fellow shooters! I am a new photographer and have taken about 1,000 pics on a 64 GB card with adapter and I can not retrieve photos. When viewing them in camera I get a message, "Cannot Play Back Image" and when I upload them to my computer it just shows a Jpg image with out my capture? Any way that this may be rectified? Thanks!
    i think you used EOS utility. because it says the files were already copied. kindly connect the camera to a computer with USB cable.go to my computer to view the device. now you can see your files on another drive.now you can copy your images. and save it wherever you want.
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  4. 03-09-2015, 03:39 AM #4
    baetis
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Thank you for responding. Could you be more specific please as I have tried connecting my camera to the computer but do not know where to go next. I am using a Mac based computer as well. Thank you!
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  5. 03-11-2015, 04:23 PM #5
    baetis
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    No support, chat room, etc. is helping with this issue. Apparently it is still corrupted but is there any other way to retrieve these pics? Any direct help is much appreciated. Thank you!
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  6. 03-22-2015, 07:08 AM #6
    zanejc
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    bookmark this page
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  7. 03-24-2015, 10:59 PM #7
    yad99in
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Seems like the memory card is corrupt. You may try a photo retrieval software to recover back your photos. There are many paid as well as free software available online to select from. Before recovering, only remember two points.

    1. During recovery process keep the source and the destination drive as separate.

    2. Do not use the memory card further after photo loss until recovery process is completely done.
    Last edited by yad99in; 03-24-2015 at 11:05 PM. Reason: more imformation
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  8. 04-02-2015, 08:23 AM #8
    zanejc
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    up for this thread

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  9. 04-05-2015, 10:30 PM #9
    kettyjames
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    nice to share you
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  10. 04-05-2015, 10:33 PM #10
    kettyjames
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    Thank you very much
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  11. 04-23-2015, 02:22 AM #11
    vaneeya
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    Re: Can not retrieve photos from T5i and memory card: says, "cannot play back image"

    ya.. i bought a chinese made non branded camera called New Original 5D Mark Digital Camera. the quality of the camera was little good. and i used it for one year. then it started to fall out. it was very useful to take photos without huge investment





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