USA Photo Nation or BestPriceCameras.com??

[edwindjb]

I ordered a Canon professional series lens and wanted overnight delivery.

2 business days later, a rep from the www.BestPriceCameras.com calls and first thing tries to get me to agree to the inferior Sigma lens. He told me it was just as good, actually better, for the camera I have (Canon Digital Rebel XTi).

I told him it isn't, said I wasn't interested and asked how long it would be until I got the lens I ordered.

He said 3 weeks.

I said that won't do and I want to cancel my order.

He said, "Fine, not a problem." - and hung up on me! No confirmation that the order has been canceled, not a goodbye, sorry we couldn't help you, and all that nice stuff a good company that wants to keep customers does.

I tried to call the number that my Caller ID said called - it was a bad number.

I called the customer service number and talked to a guy there who sounded slightly nicer, but still a weasel. He confirmed who I talked to and that the order had been canceled.

Then I asked to speak to the first guy's manager.

The manager made no apologies. I accused him of bait-and-switch. He had no defense. I told him about the above rudeness. His reply was "That's weird. Chris has been with us for years and we've never got a complaint about him."

It is obvious from 5 minutes of interaction with these people that all they want is to speak to suckers they can pull their crap on. As soon as they get someone who is on to them, they get rid of them as soon as possible.

Don't! Don't! Don't do business with this company!
-edj

[paperpaper]

Someone took a picture of the ACTUAL location of the address listed on bestpricecameras.com's website (see link below). Bestpricecameras.com say that they are located in:

1938 McDonald Ave
Brooklyn, NY 11223

See picture: http://donwiss.com/pictures/BrooklynStores/h0218.htm

If this won't make you stop from buying from Bestpricecameras.com, I don't what will.

[loislynn]

We have had a horrid encounter with Best Price Cameras. They have scammed us big time. We ordered Nikon pkg-online-several days later- rep. called to tell us the 18-200 Nikon lens we ordered with the camera was a cheap inferior plastic lens. We should get a high quality Sigma to make our pkg really top notch. After arguing for well over 45 minutes that we didn"t want the Sigma lens- the obnoxious rude salesman finally wore us down and we gave in to his sales pitch. After a long sleepless night, we decided we wanted the Nikon lens we originally ordered - regardless of any salesman's advice. After numerous attempts at extention 202 - and 11 days after our original order was placed- to our surprise!!!!!!!OUR LENS HAD NEVER BEEN IN STOCK AND WAS NOT EXPECTED IN STOCK IN THE NEAR FUTURE. It costs money to talk to these people. Each time they want more money - battery is extra, charger, memory card etc. You would think you would get some things with a kit. Thank goodness we put this on our credit card - so we are in the process of disputing this issue now. Once this is resolved we will need input of a good reputable company to buy a good Nikon D80. Do not deal with Best Price Cameras!!!!!! They are fast talking scam artists!!!!!! Sad that we didn't explore this site before ordering. Our best to all.

[Photomontage]

Do you have photoes of these locations?
USA Photo Nation, 1554 61st Street, Brooklyn, NY 11219
USA Photo Nation, Ltd., 164-15 Jamaica Avenue, Jamaica, NY 11432