They actually don't do shutter counts during the evaluation process; as I understand it, the time it takes in person-hours isn't felt to be worth the additional cost it would put on a unit. If a customer asks for a shutter count, provided we have the appropriate software, we do it at point-of-sale. (We can also provide a set of pictures of an actual item)
In terms of the grading; well, that isn't Jack's area. He simply heads the team that buys in gear. there is a separate team that examines, cleans and grades the units.
See my post #28 for how Jack's team work out the value.
BTW, I'm glad I was able to help - you know where I am if you need any additional support.



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