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Thread: Log in problem

  1. #1
    Senior Member pweb's Avatar
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    Jun 2004
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    San Jose, CA, US
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    1,042

    Log in problem

    I'm reporting this for a member who can't log in to report a log-in problem (seems like a circular situation).

    Somehow she got logged out and now needs to log back in, but can't remember her password, since it's been a very long time since she needed it. There may also be an old email address for her in the site records. I'd rather not give her email here, due to privacy. She says that she's supplied the correct email, but there's no response.

    In interest of keeping a member, could we please find out how to get her password in this situation, or find another solution.

    Thanks,
    pweb
    -Pam :idea:
    "There is more to life than increasing its speed. -- Mahatma Gandhi"

  2. #2
    Captain of the Ship Photo-John's Avatar
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    Salt Lake City, Utah, United States
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    15,422

    Re: Log in problem

    Pam-
    Please send me a PM with her username and the e-mail address in question. Thanks for following up on this.

    By the way, this forum used to be accessible even if you weren't logged-in. But the resulting spam was so bad that I had to tighten up the permissions on it. It's really too bad. Spam is so much more than just an nuisance.
    Photo-John

    Your reviews are the foundation of this site - Write A Review!

  3. #3
    Senior Member pweb's Avatar
    Join Date
    Jun 2004
    Location
    San Jose, CA, US
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    1,042

    Re: Log in problem

    Thank you -- PM has been sent to you with user name and email addy...
    -Pam :idea:
    "There is more to life than increasing its speed. -- Mahatma Gandhi"

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