I've been in both the Photography and the Internet business, when I was at school I worked selling cameras in Jessops, when I left I worked as a professional photographer (specialising in wildlife), and now I'm working on the Internet as a marketing manager for a website design company.
Recently we have launched a website for a small privately owned photography shop www.dig-it-all.co.uk who have had an established shop in Wells in the heart of Somerset for around 30 years.
To say the very least they are finding it very difficult on the Internet, used to capitalizing on an excellent 'local' reputation for customer service, this simply doesn't seem to matter online. I am really interested in any feedback that as buyers, you guys might have on their website and also what you feel makes the difference between you spending online or not?
Personally this is the kind of company I buy my equipment from myself as ultimately I know I have someone to go back to and that they're an authorised Canon supplier. I do hope this post doesn't seem too much like a commercial bung, as a buyer myself, and an Internet professional I am genuinly interested in your opinion on this one. Many thanks for your time.