Pentax and K-Mount Cameras Forum

Pentax Cameras Forum For discussing Pentax cameras and all K-Mount SLRs, including Pentax and Samsung digital SLRs. Your Pentax Cameras Forum moderator is ken1953.
Pentax Digital SLR Reviews >>
Samsung Digital SLR Reviews >>
Pentax 35mm SLR Reviews >>
All Pentax Product Reviews >>
Results 1 to 5 of 5

Thread: Repair time?

  1. #1
    Kentucky Wildlife
    Join Date
    Dec 2008
    Location
    Marion, KY
    Posts
    706

    Repair time?

    Has anyone sent their camer, while still under warranty, to Pentax for repairs, and how long did they keep your camera?

  2. #2
    Pentax Forum Moderator
    Join Date
    May 2005
    Location
    Platteville, WI, United States
    Posts
    2,043

    Re: Repair time?

    Hi Ron, I sent mine back through our camera shop where we bought it. It took about 2 weeks for a sensor cleaning and adjust.
    My daughter sent her Canon back through Best Buy and it took about 6 weeks, and Best Buy finally wound out replacing it because it got lost.
    Now that was about 2 years ago, and haven't needed them since.
    Ken


    Click these links for the K5 Review Page and the K7 Review Page
    Remember, Reviews help keep our site free!!!

    Your reviews are the foundation of this site - Write A Review!

    The K-Teams Updated Logo CLICK HERE to add a link. Many thanx go to Axle for his hard work.


    Nikon Samurai #20

  3. #3
    Kentucky Wildlife
    Join Date
    Dec 2008
    Location
    Marion, KY
    Posts
    706

    Re: Repair time?

    Thanks, Ken. That's encouraging. My slow time is the month of January. How fast they turn it around, I suppose, would depend upon how busy they are. I would think that January would be a slow time.

  4. #4
    Panarus biarmicus Moderator (Sports) SmartWombat's Avatar
    Join Date
    Mar 2004
    Location
    UK
    Posts
    11,750

    Re: Repair time?

    If you're using the camera for business, they might look on you differently.
    Do you have a Pentax Professional program membership?

    http://www.pentaximaging.com/news/156/

    "Benefits to members of the new PPS program include:

    72 hour rush turnaround on most PENTAX digital SLR repairs. (Repair charges may be incurred depending on existing or extended warranty programs.)

    Short-term equipment loans that allow photographers to evaluate equipment prior to an actual purchase and/or borrow unique or limited availability lenses for one-time shoots.

    Direct access to dedicated customer service representatives in PENTAX headquarters to answer technical questions, arrange product loans, or monitor equipment through the repair process to make sure the repair process is timely.

    PPS membership is limited to PENTAX professional photographers who derive 51 percent or more of their annual income from photography."
    PAul

    Scroll down to the Sports Forum and post your sports pictures !

  5. #5
    Kentucky Wildlife
    Join Date
    Dec 2008
    Location
    Marion, KY
    Posts
    706

    Re: Repair time?

    Smart info, Wombat. I'll check that out.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Latest PhotographyREVIEW Articles



Latest Camera News