Thought I ordered tickets from venue. When I called venue to ask if I could pick up tickets at the box office instead of downloading to my phone, I was told there were no tickets reserved in my name. I had to order 2 more tickets for an additional $237. Paypal did not refund money. I am now dealing with the credit card company but haven't received credit yet. What a fraudulent company!! Why doesn't Paypal automatically deny claims sent to them? I will file a complaint with the BBB.