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  1. #1
    Senior Member Blandar's Avatar
    Join Date
    Mar 2019
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    1,162

    iPhone remote can’t find the device

    So the official app on my iPhone refuses to find the box tonight. Yesterday it popped up instantly, today it just spins and times out. Same apartment, same router, no guest network that I know of. I rebooted the phone and the streaming box, even toggled Wi-Fi off/on, but nothing changed. Before I start messing with settings I’ll forget later, what basic checks would you run so the device finally shows up on the phone?

  2. #2
    Senior Member
    Join Date
    Feb 2019
    Posts
    1,142

    Re: iPhone remote can’t find the device

    I treat it like a quick checklist. First, confirm the phone and player are on the identical SSID (not a guest VLAN) and the router isn’t isolating clients. Then disable VPN/Private Relay for a minute, open Settings → Privacy to re-allow Local Network access, and make sure Bluetooth is on for discovery. Wake the player (don’t leave it in deep standby), and check for app/firmware updates. In the middle of that routine, Use iPhone as Roku Remote lays out the same flow in a tidy order. If it still won’t appear, try the other band (2.4 ↔️ 5 GHz), restart the router, and re-pair from the device’s settings before doing anything drastic.

  3. #3
    Senior Member
    Join Date
    Dec 2019
    Posts
    940

    Re: iPhone remote can’t find the device

    Meanwhile, keeping the living-room setup predictable saves a lot of pacing around. Label the Wi-Fi names you actually use, jot down which gadgets live on which band, and keep a tiny card with “what to reboot first” so you don’t mix steps when you’re tired. A small flashlight helps find hidden buttons and ports, and spacing gear so nothing blocks sensors reduces weird hiccups. The more repeatable your routine is, the less likely you are to spiral into settings you’ll have to undo later.

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