Initially I thought Metro PCS was a really good company.
I had been with this company for several years however customer service has been steadily declining.
Last several times I called customer service each time was out lied to.
My latest problem was I was not able to disable the call forwarding feature customer service rep told me to dial
##61# wrong, I got invalid feature code and SIM card read error ended up having to go to the nearest store which is 60 mi away right there tried 10 different SIM cards still getting same air ended up removing the call forwarding feature so to force the feature to turn off.
He then shrugged his shoulders
And said he has no idea what the problem is and just started working with somebody else and ignored me
Best thing I ever did
Porting my number out to straight talk.
Will never go back and am advising all my friends never go to this company.