In fact they don't care where you get any repair done BUT if you allow their designated shops or facilities do the work the repairs are warranted for the life of the car
Here in Orlando Progressive has its own repair facility that does everything for you
It has the rental cars the paperwork is done they do it ALL
No longer do you need to go find a mechanic and hope the copays are OK etc...
Here the shop is actually part of the claims center. You call the number they tell you to bring the car down or they fetch it with their tow trucks and they do it all
They even do the paint less dent removals and spot glass treatments and they usually eliminate the copays and deductibles if you agree to those methods
Thank goodness we have never been in an accident we have used their services on atleast 4 occasions where someone else damaged our car. The center did everything from contacting the other party to even hand washing and detailing the entire car inside and out.
Thanks for the request



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