Sony Cyber-Shot DSC-S500 I/O Device Error

[Sonyman]

Hello, i am new here and i was wondering if you could help me.

I recently purchased a Sony DSC-S500 camera. I have heard good reviews about it, so i thought would buy it. When i got home, i tried uplaoding some pictures onto my computer. I plugged it in, it automatically installed the drivers (because its Windows XP) then i double clicked "my computer" and double clicked on the drive "I:\" (My camera drive). I immediately received the following error.

I:\ is not accessible.

The request could be performed because of an I/O device Error.

Can someone please help me? i really like the camera, except for this error.

I am running Windows XP Home edition, i have the latest drivers, and my system is up to date.

I tried uninstalling the driver, and re-installing but didnt work, i tried reformatting the camera to factory standards ALONG with the card, no dice.

One thing i do find interesting tho, is that when i restarted after uninstalling the driver, i tried it, and it worked, on another account on my computer, but when i switched to my own user, it did not. i tried it again on the other user, and no go. it seems to disable itself on user switch.

[Sonyman]

BUMPPP??? Please respond

[Sonyman]

is there anyone out there that knows how to fix this problem?

[freygr]

I haven't heard of a problem like that. I never have used the camera's USB port, I've always used a card reader. Fry's and Tigerdirect has had card readers on sale for $9.90 with a $10.00 rebate. I order for one of my daughters computer, an ejectable reader that came in a 3.5 inch drive frame and gave her two USB ports and the card reader, on the front of her old computer case (three CPU/MB upgrades so far).

[Sonyman]

Thanks, i was thinking of getting one anyway, how much would those go for in Nova Scotia? im hoping not to have to pay a gross amount for one.

[freygr]

Tigerdirect is a WEB only store URL: http://www.tigerdirect.com/
CompUSA also has a web store URL: http://www.compusa.com/
Fry's Electronics URL: http://www.frys.com/
Also most office supply stores should have them and many camera stores. The going price can be from Free after rebate up to about $35.00 on line plus shipping, in Computer stores $15.00 up to $40.00 and in some camera stores the sky is the limit.

[Sonyman]

Thanks. You've been a big help