Help Files Camera and Photography Forum

For general camera equipment and photography technique questions. Moderated by another view. Also see the Learn section, Camera Reviews, Photography Lessons, and Glossary of Photo Terms.
Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    Nov 2004
    Location
    Milwaukee, WI
    Posts
    44

    Help! Blue Color cast on digital prints from Walgreens!

    So I go to Walgreen's today because I want to get multiple 4x6 prints of a few pictures for my wife's family. I go to pick them up and they all have a blue cast on them. The Walgreen's "Photo Specialist" told me that the files were uncompatible with their system. I asked what she could do and she said "Nothing." Granted, I didn't pay for them, but the same thing happened after our honeymoon and got prints made at Sam's Club. What gives??

    Now, I'm printing the pictures at home with my Picturemate and they're coming out exactly as they look on my screen. Hmm...

    Camera is a D70, color setting is AdobeRGB(1998). Am I doing something wrong here, or are the people at Walgreen's/Sam's Club just incompetent?

    As far as why I didn't just use the picturemate... Well, I liked the idea of "conveniently" going to the store, upload photo's, come back in an hour and pick them up. The Picturemate seems excruciatingly slow, and slows my system down quite a bit when the computer is sending files to the printer.

  2. #2
    Moderator Skyman's Avatar
    Join Date
    Feb 2004
    Location
    Kogarah,New South Wales, Australia
    Posts
    1,490

    Re: Help! Blue Color cast on digital prints from Walgreens!

    most labs should handle adobe rgb but try converting the files to a cmyk .jpg as this is the colour space their machines will be calibrated to.

  3. #3
    has-been... another view's Avatar
    Join Date
    Jan 2003
    Location
    Rockford, IL
    Posts
    7,652

    Re: Help! Blue Color cast on digital prints from Walgreens!

    Those kind of places usually have no idea about different color spaces. They probably just got an error message on the machine saying there was something wrong. They're set up for sRGB, and any other color space will not print correctly. Really, the only time you should use Adobe RGB (or anything other than sRGB for that matter) is if you're doing all of your own printing and your whole system is set up that way.

    Minilab machines want to see sRGB files, so go into Photoshop and convert the color space on them to this and you should be fine. I wouldn't try cmyk either - these machines are set up for the files the general public will bring in. 99% of digital camera owners don't know about different color spaces, and many just have prints made straight from the memory card.

  4. #4
    Senior Member OldSchool's Avatar
    Join Date
    Aug 2003
    Location
    Portland, OR
    Posts
    1,421

    Agree. Convert to (or shoot in) Mode I -- sRGB on the D70

    Should do away with a good portion of printing issues from the local photo shops.
    Samurai #17 |;^\

  5. #5
    Captain of the Ship Photo-John's Avatar
    Join Date
    Aug 2001
    Location
    Salt Lake City, Utah, United States
    Posts
    15,438

    Cmyk?

    I woudn't set them up as CMYK. Photo printers that print with red, green, and blue shouldn't be using anything involving CMYK. Since most cameras default to the sRGB colorspace, that's your best bet. But sRGB isn't that different from Adobe RGB. At least not enough to account for a noticeable blue color shift. My guess is the labs machine calibration is crap. Ask them what they do to calibrate and keep their machines "in line." If they don't have a good answer or don't know what you're talking about, get your stuff printed somewhere else.
    Photo-John


    To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
    are the foundation of this site -
    To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

  6. #6
    Moderator
    Join Date
    Mar 2004
    Location
    McCordsville, IN
    Posts
    4,755

    Re: Help! Blue Color cast on digital prints from Walgreens!

    Odd, I used to have them do all my race photos from the weekend and never had this happen and I used AdobeRGB.
    If you have a Walmart give them a try. They also did a good job, and it didn't matter which camera they were shot with.

    JS

  7. #7
    Junior Member
    Join Date
    Nov 2004
    Location
    Milwaukee, WI
    Posts
    44

    Re: Cmyk?

    Quote Originally Posted by Photo-John
    If they don't have a good answer or don't know what you're talking about, get your stuff printed somewhere else.
    That was the general attitute the "Photo Specialist" conveyed to me. I will switch to sRGB, and will be going elsewhere for big jobs. Walgreen's is so convenient, but the service and photo printing knowledge is awful.

    Thanks for all the help everyone!!

  8. #8
    Senior Member OldSchool's Avatar
    Join Date
    Aug 2003
    Location
    Portland, OR
    Posts
    1,421

    If I have issues with prints

    I look at my files on THEIR CRT. When their color management is off, the print looks significantly different than how it looks on their CRT (It really bugs me when they can't get color management right). The shops have always been happy to try again, or not charge me if there is a problem.
    Samurai #17 |;^\

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Holiday Gift Guide 2013

Check out our holiday gift suggestions for these categories!



See All Holiday Gift Guide coverage - Click Here »


Latest PhotographyREVIEW Articles



Latest Camera News

PhotographyReview on Facebook