canon powershot a310 problem uploading pics to pc...

[Pentheon]

Nah, havent talked to them at all...is there any troubvle shooting to see if it might be a firewall added by the internet or something, or would you know how?

Also yea I tried zoom ex browser by itself, it does the same thing as if it did it automatically.

I have 3 usb ports on my comp and I tried all 3, someone told me to uninstall and reinstall the drivers but im not sure how, when I unplug the wire to upload with, and then plug it in a new port it says new hardware found, new hardware installed but doesnt do anything diff...