Camera buttons sticky. Sony DSC-W30

[jooleyen]

Hello everyone. I'm seeking some help from someone who has possibly had this problem with their camera. I've owned a Sony DSC-W30 digital camera for a year now, and just recently, (a few weeks ago) the buttons are very sticky, and near impossible to press. The scene wheel does not click when moving from one scene mode to the next; it just slowly turns. The display button which enables you to see the photos you've taken doesn't click, it just slowly presses in like it needs to have an entire bottle of WD-40 poured onto it. The W and T do work if you press so hard you nearly break your finger, but the dial/thing you push just gets stuck in the position you pushed it in; it doesn't spring back to neutral.

I have not left it in the cold or spilled any drinks on it. This sounds like someone took the camera and very carefully put some superglue between the button creases, on the scene dial, and the W/T dial.

I am hesitant to take the camera apart, and I do not have any receipts or warranty papers, so I doubt Sony would accept fixing this.

Please help.

Thank you,

Julien

[Frog]

Just to let you know someone is looking but I have no idea.

[Greg McCary]

Me too.
I would try contact cleaner if it were mine, but am leary of offering advice. There is a chance it wouldn't work and I don't want to hand out BAD advise. Contact cleaner is non conductive. I would remove the battery first any way. Just remember there is a chance it won't work and I don't want to be reponsible for damage to your camera. Take it to Radio Shack and show it to the manager. He will be able to offer more on the contact cleaner.

[mwfanelli2]

Hello everyone. I'm seeking some help from someone who has possibly had this problem with their camera. I've owned a Sony DSC-W30 digital camera for a year now, and just recently, (a few weeks ago) the buttons are very sticky, and near impossible to press. The scene wheel does not click when moving from one scene mode to the next; it just slowly turns. The display button which enables you to see the photos you've taken doesn't click, it just slowly presses in like it needs to have an entire bottle of WD-40 poured onto it. The W and T do work if you press so hard you nearly break your finger, but the dial/thing you push just gets stuck in the position you pushed it in; it doesn't spring back to neutral.

I have not left it in the cold or spilled any drinks on it. This sounds like someone took the camera and very carefully put some superglue between the button creases, on the scene dial, and the W/T dial.

I am hesitant to take the camera apart, and I do not have any receipts or warranty papers, so I doubt Sony would accept fixing this.

My advice is to take it to a Sony repair station. Yeah, the fix won't be free (unless it is a known problem) but it might not cost that much.

As for spraying contact cleaner around, I really wouldn't do that. You don't know what the problem is and you don't want to find out what the extra cost is for cleaning up the mess. Radio Shack... uh, nice store for parts but they know less than you and I do about your camera!

[jooleyen]

Thank you for your quick replies and great advice. It is truly a difficult diagnosis. I will take it to Sony for repair. :thumbsup: